Política de envío
Shipping Policy
At Gioletta Lab, we work with print-on-demand partners to create each product especially for you. Please review our shipping policy before placing an order.
Shipping Destination
We currently ship to all countries within Europe.
Processing Time
All products are made to order.
Orders are typically processed and prepared for shipment within 2–5 business days after payment is confirmed.
Shipping Time
Once your order has been shipped, estimated delivery time is:
-
Europe: 2–6 business days
Please note that shipping times are estimates and may vary due to factors beyond our control, such as carrier delays, customs procedures, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout and depend on the destination and the products ordered.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
Delays
While we do our best to deliver your order on time, Gioletta Lab is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
Incorrect Address
Please make sure all shipping details are correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at hola@giolettalab.com within 30 days of the delivery date so we can assist you.
Contact
If you have any questions regarding shipping, feel free to contact us at:
📩 hola@giolettalab.com